Frequently Asked Questions
Everything you need to know before booking your Momento experience.
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We recommend booking at least 2–4 weeks in advance to secure your date. Popular dates like weekends and holidays fill up fast — a deposit holds your date!
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We arrive 60–90 minutes before your event start time to set up so everything is ready to go when your guests arrive.
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We serve Las Vegas, Henderson, Mesquite, Pahrump and surrounding cities.
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Photos are delivered instantly via text or email. All photos are also added to a private digital gallery you can share with your guests after the event.
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Absolutely! Every package includes a custom overlay designed to match your event colors, theme, or branding.
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Yes, a $75 non-refundable deposit and a signed contract are required to hold your date. We will confirm availability within 1 hour of your inquiry.
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We allow up to 3 reschedules as long as the new date is available and the request is made at least 30 days prior to your event. Please note the $75 deposit is non-refundable.
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Yes, a signed contract is required to secure your booking. This protects both you and us and ensures everything is clear before your big day. We will send it over once your deposit is received.
Still Have Questions?
We’re happy to help! Reach out and we’ll get back to you within 1 hour.